Products are sold directly online from our website. Currently, we are also expanding local showroom partners starting from Seattle!

We currently ship to all locations within the United States, including Alaska and Hawaii, as well as to Canada.

All Shipping is free

 *This policy is valid as of 09/20/2024, 12:00AM PST. 

For shipments within the US., we will collect and pay sales taxes on your behalf. Customers in Canada are responsible for import duties. 

Unfortunately, we do not ship to P.O. Boxes.

Please see the delivery time estimates below:

• Quick-ship items are in stock and ship immediately with UPS Ground (3-8 business days).
• Made-to-order items are produced in the order in which we receive them. Please refer to the estimated delivery time displayed on each product page.

Note: Your order may be delivered sooner than you expect. We padded extra shipping time due to production uncertainty. Please reach out to info@mirorlab.com  if you’d like a better time estimate.

If your order has not yet been shipped, we’re happy to make edits. Just send an email to info@mirorlab.com  or leave a message through our website at the “contact us” page. To check the status of your order, log in to your account and click on the Orders section. Please keep in mind:

• After an order has been fulfilled and shipped by our factory, it is not possible to edit the order or the shipping address. However, you can contact UPS to see if they can make any necessary changes on their end.
• The cost of delivery shipping is non-refundable once the item leaves our factory.

*This policy is valid as of 09/20/2024, 12:00AM PST. 

When your order is ready to ship, we’ll also send you an email with tracking information.
If you have an account with us, you can also log in to your account through our website and check the order status.

When this happens please check if:

• A neighbor or roommate may have accepted the package on your behalf
• The postal carrier left the package somewhere discreet to prevent it from being stolen
• The postal carrier marked the package as delivered a few days in advance

If the package hasn't shown up after 3 business days, please reach out to info@mirorlab.com with your order number and we'll get this resolved for you as soon as possible. 

We adjust our stock daily and offer you the option to get notified when an item is back in stock. If you subscribe to a product, you'll be the first to know.